Question 1

What regions do you cover?

Accepted Answer

We provide gate design, fabrication, automation, installation and servicing throughout Canterbury, from Hanmer Springs and North Canterbury through to Ashburton and the Rakaia River. This includes Christchurch, Rangiora, Kaiapoi, Woodend, West Melton, Darfield, Rolleston, Lincoln, Tai Tapu, Governors Bay and surrounding areas.We also service Queenstown, Queenstown-Lakes and surrounding Central Otago areas. Please note that due to the additional travel involved, Queenstown-Lakes enquiries may have a longer wait for site visits and quotes, as well as extended lead times for fabrication and installation.

Question 2

Do you have a call-out service?

Accepted Answer

Yes, we do! Please see our rates below:

CALL-OUT FEES:

NON-URGENT CALL-OUT: Monday-Friday: 8am-5pm (seen to within 2-5 days), $150+GST p/hr
SAME DAY EMERGENCY CALL-OUT: Monday-Friday: 8am-5pm, $220.00 +GST p/hr
AFTERHOURS and WEEKEND CALL-OUT: $300.00p/hr + GST

Question 3

Do you service existing Gates?

Accepted Answer

Yes. We provide gate servicing, repairs and maintenance for both manual and automated gates. This includes troubleshooting gate faults, adjusting and repairing gate hardware, and servicing gate automation systems.

Question 4

What type of Gates are available?

Accepted Answer

BGates understands that every property is unique, which is why all of our gates are custom made to order. Our team works with you to design a gate that suits your property, access requirements and style.We manufacture a wide range of custom gates, including sliding gates, swing gates, pedestrian gates, driveway gates and entrance gates. We can also automate your gate for convenient, secure access.Choose from a variety of styles including timber-clad gates, tubular gates, flat panel gates, modern gates and heritage-style gates. Every gate is customised to your preferred size, design and Dulux powdercoat colour, giving you a durable, low-maintenance finish that complements your property.Whether you're looking for a custom driveway gate, automated sliding gate or bespoke entrance gate, BGates can design and manufacture a solution to suit.

Question 5

What should I consider when choosing a Gate for my property?

Accepted Answer

When your choosing a gate for your property, it is important to consider several factors such as your budget, size of the gate, style, accessories and your security needs. It is also important to consider the environment of where you live (e.g. if you live close to the beach) and of course the architectural style of your home or property.

Question 6

What is the process of obtaining a Gate?

Accepted Answer

We make the process of getting a custom gate straightforward. It starts with an enquiry and site visit, where we discuss your requirements, take measurements and look at the best solution for your property.We then provide a detailed quote along with a gate drawing or visual so you can see what your finished gate will look like. Once you're happy to proceed, a 50% deposit secures your place in our production schedule.Your gate then moves into fabrication, followed by preparation and Dulux powder coating in your chosen colour. For some projects, posts, footings or other site works may need to be completed before we manufacture the gate.From payment of the deposit, the typical process takes around 6–8 weeks through to installation, depending on the project and current production schedule.

Question 7

How much will it cost to get a Gate installed?

Accepted Answer

The cost of installing a gate varies depending on many factors; what type of gate you choose, the size of the gate, the materials used, accessories selected, the complexity of the design, and the location. For the average property gate, this can cost anywhere between $1000-$8500.

Question 8

What are your Gates made from? How is the steel protected from the environment?

Accepted Answer

Our gates are manufactured from pre-galvanised steel, providing a strong, durable and low-maintenance base material. The galvanised coating provides protection to the steel from corrosion, while our gate frames, hinges and brackets are finished with a Dulux powdercoat system in your chosen colour.Powder coating provides an additional protective layer against moisture, UV exposure and the everyday environmental conditions your gate is exposed to. Combined with quality fabrication and correct preparation, this provides a durable finish designed for New Zealand conditions.To keep your gate looking its best and maximise the life of the powdercoat, we recommend following the Dulux powdercoat care and maintenance guidelines, including regular cleaning to remove dirt, salt and other contaminants.The result is a strong, durable and low-maintenance gate that is built to look good and perform for years to come.

Question 9

How long will it take to install my Gate?

Accepted Answer

The time it takes to install a gate will depend on many factors, like the size of the gate, the materials used, the complexity of the design. Generally, it takes 6-8 weeks from acceptance of the quote to installation of the  gate.

Question 10

Should I automate my Gate?

Accepted Answer

Automation adds convenience and efficiency to the gate system as well as a safety measure. Automating your gate eliminates the need to manually open and close it, saving you time and effort. With the push of a button or the use of a remote control, you can conveniently operate your gate from inside your vehicle or even from the comfort of your home. This is especially useful during inclement weather or when you have your hands full. Automated gates allow you to control who can access your property, with features such as remote controls, keypads, video intercom, or even smartphone integration, you can easily manage and monitor your gate from anywhere at any time.

Question 11

Is a Gate safe to install on my property when I have children or dogs?

Accepted Answer

If you choose to automate your gate this will increase your safety. All of our gate motors come with safety features such as safety beams that detect obstacles in the gate's path. This ensures that the gate will not close on a person, vehicle, or any other object. Automated gates also eliminate the need to exit your vehicle to open or close the gate, reducing the risk of accidents or potential harm.

Question 12

Do I need to get an electrician for the Gate power?

Accepted Answer

Each gate installation varies, and in some cases, an electrician may need to install a new outdoor plug. Regarding power supply, our preferred approach involves installing a step-down transformer at an outdoor power outlet and subsequently routing the low voltage cables to the gate. This method reduces the presence of high voltage cables in the garden, ensuring a significantly safer setup.

Question 13

What automation products do you use?

Accepted Answer

We use Centurion gate automation systems, chosen for their reliability, performance and proven reputation worldwide. Centurion offers a range of automatic gate openers and gate automation solutions suitable for both sliding and swing gates.We source our Centurion automation products through our trusted New Zealand supplier, Aero NZ, ensuring we have access to quality products, technical support and replacement components when required.The right automation system depends on the size, weight and type of gate, as well as how frequently it will be used. We can recommend and install the most suitable automatic gate opener or gate automation system for your project.For information on the automation products available, contact our team and we'll be happy to discuss the options.

Question 14

If my Gate has Automation, what happens if there is a power cut? How do I get in/out of my property?

Accepted Answer

If you loose power, your gate will still run off the backup battery. Depending on accessories and size it should open and close approximately 10-20 times before the battery depletes. After this, you can manually switch the gate automation to manual.

Question 15

What aftercare is involved with a Gate?

Accepted Answer

It is important to maintain your gate and ensure its long-term functionality, we recommend you perform periodic inspections and maintenance tasks. Regularly inspect your gate for any signs of damage or looseness, such as cracks, bent components, or misaligned parts. If you notice any issues, contact a professional gate repair service like Bgates to address them promptly.Additionally, lubricating the moving parts of your gate, such as hinges and latches, is essential. Lubrication helps reduce friction, ensuring smooth operation and preventing wear and tear. Be sure to use a high-quality lubricant recommended by the gate manufacturer or seek advice from professionals like Bgates on the appropriate lubrication techniques for your specific gate.

Question 16

Can you connect my gate remote to my garage door?

Accepted Answer

Yes, in most cases we can connect your gate remote to your garage door, allowing you to operate both your gate and garage door from the same remote.Our team can assess your existing gate and garage door automation and configure a compatible setup, making access to your property simpler and more convenient.If you're unsure whether your existing system is compatible, get in touch with us and we can help.

FREQUENTLY ASKED QUESTIONS